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EMPLOYEE ENGAGEMENT BROAD

Employee Engagement in the New Era of Work - SHRM

unknownNovember 13, 2025 6 min read
employee engagement hybrid work hr technology data analytics workforce retention talent shortages shrm digital platforms

Editorial summary. This is our text summary of an article published by gnews-employee-engagement-broad. Charts, figures, and the author’s full voice are at the original — read it there .

Editorial verdict

Vendor-influenced. The article frames legitimate engagement challenges accurately but serves primarily as a platform for PERKS, a commercial product — treat the strategic framing as informative and the product endorsements as promotional.

Executive summary

This article, produced by SHRM Labs and based on Episode 11 of the WorkplaceTech Spotlight, addresses the growing organizational priority of employee engagement in the context of hybrid work, talent shortages, and workforce disruption. The central argument, advanced through a conversation between Guillermo Corea of SHRMLabs and Dominik Pantelides, CEO of PERKS, is that traditional engagement approaches are insufficient and must be replaced by data-driven, technology-enabled, and personalized systems. Key evidence includes SHRM's 2022–2023 State of the Workplace report citing labor shortages as a concern for 80% of HR professionals, Gallup data on disengagement costing 23% in profitability, and research suggesting engaged employees are up to 20% more productive. The article further highlights that Gallup's 2022 Exceptional Workplace Award winners sustained 70% engagement levels. The conclusions drawn emphasize that centralized digital platforms, real-time analytics tools such as pulse surveys and AI assistants, and multifaceted support structures are necessary for organizational competitiveness. The article functions simultaneously as an editorial commentary and a promotional vehicle for the PERKS platform.

opinionRelevance: 6/10Global

Key insights

  • 1Labor shortages were cited as a top concern for 80% of HR professionals in 2022, with retention challenges expected to persist, intensifying the focus on engagement.
  • 2Disengagement is estimated to reduce profitability by 23%, while engaged or happy employees are reported to be up to 20% more productive, establishing a financial case for engagement investment.
  • 3Real-time data tools — including pulse surveys, chatbots, and AI assistants — are positioned as superior alternatives to traditional annual engagement surveys for monitoring workforce sentiment dynamically.

Practical takeaways

  • Organizations operating in hybrid environments are described as increasingly centralizing learning, wellness, productivity, and culture resources onto unified digital platforms to support distributed workforces across multiple geographies.
  • Continuous data collection through pulse surveys and AI-driven sentiment tools is presented as an emerging practice for identifying burnout signals, access barriers, and misalignments between employee needs and organizational policies.

References

  1. SHRM (2023).2022-2023 SHRM State of the Workplace.
  2. Gallup (2023).Employee Engagement Strategies: Fixing the World's $8.8 Trillion Problem.
  3. Gallup (2023).U.S. Employee Engagement Needs a Rebound in 2023.
  4. Quantum Workplace (2024).The Top 8 Employee Engagement Trends in 2024.

Source & Provenance

Verified
Publisher / Source

gnews-employee-engagement-broad

Author

Not specified

Publication Date

November 13, 2025

Article Type

Opinion/Commentary

Geography

Global

Content Type
Unknown Source Type
Original Source

Original source metadata is preserved. AI analysis is generated separately.

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