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How to manage culture through change - Culture Amp

vendor_researchFebruary 14, 2018 7 min read
change management organizational culture employee engagement

Editorial summary. This is our text summary of an article published by gnews-site-cultureamp. Charts, figures, and the author’s full voice are at the original — read it there .

Editorial verdict

Practitioner wisdom backed by field experience. The 'loss not change' insight is compelling and the three-phase transition model (Bridges) provides actionable structure, though lacks empirical validation.

Executive summary

This article addresses the challenge of maintaining organizational culture during periods of change. The author, CEO of change agency NOBL, argues that people resist loss rather than change itself, identifying six types of loss employees experience: control, pride, narrative, time, competence, and familiarity. Drawing on William Bridges' transition model from the 1980s, the piece distinguishes between change (instantaneous events) and transition (behavioral processes requiring three phases: ending, adjustment, and new beginning). The author presents field observations from client work, illustrating how leaders commonly skip the 'ending' phase and jump to promoting new initiatives. The article concludes that effective change management requires acknowledging loss, addressing each component during adjustment, and celebrating only after proper transition work is complete.

guideRelevance: 8/10Global

Key insights

  • 1People resist loss rather than change itself, with six primary types of loss identified: control, pride, narrative, time, competence, and familiarity
  • 2Change happens instantly but transition is a three-phase behavioral process requiring sequential attention to endings, adjustment, and new beginnings
  • 3Most leaders erroneously focus on promoting new initiatives while failing to acknowledge what employees are losing in the transition

Practical takeaways

  • Identify what each stakeholder group stands to lose during organizational changes and directly address these losses
  • Create ceremonies or memorials to honor past achievements before introducing new practices

Frameworks mentioned

William Bridges transition model

Three-phase process distinguishing change from transition: ending, adjustment, and new beginning

Source & Provenance

Verified
Publisher / Source

gnews-site-cultureamp

Author

Not specified

Publication Date

February 14, 2018

Article Type

Practitioner Guide

Geography

Global

Content Type
Vendor Research
Original Source

Original source metadata is preserved. AI analysis is generated separately.

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