Jeremy, Disney Cruise Line learning and development manager, guides crew into their next adventure - Disney.com

Editorial verdict

Promotional content. This is a recruitment-driven employee spotlight, not research or analysis — it contains no performance management data, methodology, or evidence-based insights.

Executive summary

This article profiles Jeremy, a learning and development manager at Disney Cruise Line, as part of a recruitment campaign for a similar open role. The piece addresses the nature of learning and development (L&D) work within the Disney Cruise Line HR function, presenting Jeremy's career narrative as illustrative of the role's scope and appeal. Jeremy describes nearly 18 years with The Walt Disney Company, spanning all U.S. Disney theme parks and all five Disney Cruise Line ships. His responsibilities include new hire onboarding, compliance training, leadership development, career navigation, and partnership with shipboard officers and Disney University. The article frames the L&D manager role as requiring facilitation skills, adaptability, and the ability to connect across diverse populations. Key conclusions drawn are that Disney's brand identity — centered on optimism and creating happiness — forms a meaningful part of employee motivation, and that the role's rewards are framed as compensation for demanding working conditions including long hours and extended time away from home. The article closes with a direct call to apply for the same role.